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NuEnergy Distribution honors the manufacturer warranty and performs repairs at our warehouse in Longueuil, Quebec.

For any questions or technical issues with your product please call the Eccotemp help desk at 866-356-1992 or visit their support page at https://eccotemp.zendesk.com/hc/en-us.

In the event that your product requires servicing, Eccotemp will provide you with an RGA(Return Goods Authorization) number and advise on how to return the product to us to have it repaired.